Shipping policy
This Shipping Policy explains how orders are processed and delivered by nuvro.
1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has shipped.
2. Shipping Methods
We offer standard and expedited shipping options where available. Shipping costs and estimated delivery times are displayed at checkout.
3. Estimated Delivery Times
Estimated delivery times vary depending on destination:
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Domestic: 3–7 business days
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International: 7–15 business days
Please note that these are estimates and may be affected by customs, weather, or carrier delays.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor delivery status.
5. International Shipping
We ship internationally where permitted.
Customers are responsible for:
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Customs duties
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Import taxes
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Local fees imposed by their country
Delivery times may vary due to customs processing.
6. Lost or Delayed Packages
If your package appears lost or significantly delayed:
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Check the tracking information.
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Contact the shipping carrier.
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If the issue persists, contact us at help@nuvrofootwear.com.
We will assist you in resolving the issue as quickly as possible.